Terms and conditions
CONTRACTS
All contracts and instructions are accepted based on full payment on completion of works or within pre-arranged credit terms following date of invoice. Non-payment within 7 days may result in referral of invoices to debt collection. The authorised signatory accepts that all costs relating to debt collection are paid by them in addition to Accurate Stump Grindings invoiced amount.
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QUOTES
All quotes are valid for 30 days. After 30 days from the date of quotation, Accurate Stump Grinding reserves the right to withdraw and re-quote work unless otherwise agreed in writing.
Stump Removal
Unless specified in the quotation, stump removal is not included. When performing stump grinding to the standard depth of 200mm below ground level, roots are not chased, and grindings are not removed from site unless specifically included within the price quoted.
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TREE REMOVAL
Tree removal refers to the removal of a tree or shrub as close to ground level as possible.
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POISONING
One application of poison only is made at the time of works. We cannot guarantee against re-growth. A diluted mix of Glyphosate concentrate is used.
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TREE OWNERSHIP
The authorising party warrants that all trees listed are located on the authorising party’s property and, if not, that the authorising party has received full permission from the owner to allow Accurate Stump Grinding to perform the specified work. Should any tree be mistakenly identified as to ownership, the authorising party agrees to indemnify Accurate Stump Grinding for any damages or costs incurred from the result thereof.
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SITE CONDITIONS
The contract price is based on the site conditions existing at the time of the preparation of the quote/estimate remaining unchanged. Pet mess around the work area will need to be removed prior to commencement of work as per the requirement to provide a safe place of work. Accurate Stump Grinding reserves the right to either withdraw from the contract or charge additional costs to cover clean up and/or additional PPE.
All moveable items such as pots, ornaments, garden furniture must be relocated prior to commencement of works to prevent damage. We also advise contacting neighbours in regard to any works that may impact them such as dust or noise.
If access to site is prevented due to cars or other obstacles Accurate Stump Grinding reserves the right to charge for additional time and/or rescheduling of works.
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UNDERGROUND SERVICES
Unless a plan showing the exact location of underground pipes, wires, cables or drains is provided to by the authorised signatory or owner of the land (or their agent) prior to the formation of the contract, Accurate Stump Grinding shall be under no liability for any damage caused as a result of work performed under the contract to such pipes, wires, cables or drains, or for any damage to property resulting therefrom and the owner of the land or his agent shall be solely liable for any such damage.
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CONCEALED CONTINGINCIES
Quotations are based on the assumption of trees being free from metal, stone or other hidden obstructions. In the event of a tree being impossible to fell in the quoted way using standard techniques, the company reserves the right to requote accordingly.
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COMPLETION OF CONTRACT
Accurate Stump Grinding will not be liable in damages or otherwise because of non-performance of a contract arising on account of adverse weather conditions, strikes, lockouts, war and civil commotion or lack of adequately skilled labour due to causes beyond our control. Further, we retain the right in such circumstances to cancel the contract in whole or in part. Completion dates shall be contingent upon weather conditions.
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DRIVEWAYS
Accurate Stump Grinding will make every effort to avoid damage to driveways, pavements, and other hardscapes. In the event we are responsible for our equipment causing settling, cracking, or other damage to these hardscapes, we will liaise with you over appropriate options for repair.
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CLEANUP
Clean-up shall include removing wood, removing brush, and raking of the entire area affected by the specified work, unless noted otherwise on the proposal.
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